Accessibility commitment
Last reviewed: 1 May 2026.
Bonus Kingdom Pty Ltd aims to keep tradiae.bet usable for as many people as possible, including those who rely on assistive technologies.
We work towards the Web Content Accessibility Guidelines 2.1, Level AA, and accessibility is checked as part of our standard maintenance and release process.
What that looks like in practice
Core informational pages are designed to remain readable when JavaScript is disabled. Interactive account and wagering features may require JavaScript to operate correctly.
Interactive elements are designed to be reachable by keyboard, with visible focus indicators preserved.
We target WCAG AA contrast ratios for body text, large text and user-interface components.
Form fields are paired with associated labels and explicit error messages.
Live updates such as countdown timers and bet slip changes use polite announcements where supported.
Responsible wagering message displays are designed to pause on hover and to honour reduced-motion preferences where animation is used.
Known limitations
Some complex market graphics or dynamic wagering interface elements may carry limited alternative text. We are improving descriptive text as content is refreshed.
Certain market-building features may be harder to use with a screen reader. Where available, Customers can use simpler market views or contact customer service for assistance.
Reporting a problem
If you experience an accessibility barrier on the site, email accessibility@tradiae.bet with the page URL and a short description of the issue.
We aim to respond within five business days.
Alternative channels
Customer service is available by phone on 1800 266 543, Mon–Sun, 8:00 AM – 11:00 PM Melbourne time.
If you use the National Relay Service, you can reach us through your preferred NRS access option using 1800 266 543. The Translating and Interpreting Service (TIS National) is also available on 131 450.
